Dear Customer

In lodge to keep using your handset/device and Zong 4G's award-winning services, delight follow the steps below to get your device registered and PTA-compliant without any delay.

Delight Notation:
  • If your device is not registered with PTA, information technology will cease to operate.
  • Y'all have xviii days to get information technology registered.

Follow the verification process below to avoid device blocking.

VERIFICATION PROCESS

Y'all are here considering:

  • Your handset is blocked.
  • You have received a notification from PTA nigh the handset being non-compliant.
  • You are an entering traveler with a handset that requires registration and clearance for customs.
IMEI VERIFICATION

Y'all tin can find out your device's IMEI through the following:

  • Device packaging (seen at the bottom of the box)
  • Handset settings
  • By dialing *#06#

To check your device'south registration status, SMS your IMEI number to 8484.

When you send your device'due south IMEI number, you will get 1 of the post-obit notifications from PTA.

Required Documents:

To get a Document of Compliance for your unregistered device, please make sure you have the following documents gear up...

  1. Your CNIC (ID Card)
  2. Passport or NICOP (for strange/dual nationals)
  3. Mobile number for SMS advice
  4. Handset details (IMEI, Model No. etc.)
Stride-by-step PTA Device Registration Process

In society to get your COC for your mobile device, click here. (https://dirbs.pta.gov.pk/drs/auth/login)

For start-time users, you volition be required to visit this page and provide your information detailed in the steps beneath. (https://dirbs.pta.gov.pk/drs/auth/register_individual).

To sign up, you will be required to select your Purpose and User Type (as seen in the screenshot below):

Purpose:
  • Personal/Individual for Mobile/Tablet PCs
  • Commercial
User Type
  • Pakistani (Local / International Traveller, Dual Natonality Holder)
  • Foreigner (Travelled on a Visa)

Mandatory Details:

In one case you accept selected your 'Purpose' and 'User Type', you will exist required to fill in mandatory information

  • Full Proper noun
  • Telephone Number
  • Email
  • City Postal Address
  • CNIC / NICOP / B-From Number
  • Passport Number
Password:

When you have filled-in the higher up details, you will besides be required to:

  • Create a password
  • Confirm your password
Email Verification:

One time you have completed the process of providing your details, you volition receive an email from the PTA Device Registration Organisation on the provided email address.

Please click on the link provided in the email to create a login ID on PTA'southward redirected webpage. You will be required to enter your Electronic mail ID and Countersign

After clicking on Login, you will exist shown a Declaration Class. Please read through the conditions and click assert to go on with the Device Registration.

Device Registration:

For Device Registration, first check your IMEI No.

To obtain the 15 digital IMEI, dial *#06# from dial pad of device.

Enter your Passport No:

Select the reason for your Device Registration:

Enter your Contact Number:

Select the number of sim slot of the Handset and note IMEIs:

On Submission, the confirmation is received from PTA website regarding status of the handset Handset is already registered. (An error message will announced at the correct corner of your screen.)

Handset is registered and Community Duty apply:
  • PSID Lawmaking is generated. This code is reference code confronting which all regime ante may be paid into all Banks and using Mobile Financial Outlets – ZONG'southward PayMax.
  • Duty can be paid with the PSID from whatever ATM or online cyberbanking portal.
  • The Handset Status remains "in progress" until the Duty corporeality is cleared.
  • On Payment of Handset Duty, the handset's registration status tin can be confirmed against the Tracking ID noted.

After the above mentioned submissions, both confirmation SMS and Emails are sent by PTA.

Sample Email text and Text message (SMS) are reproduced beneath:

EMAIL (Registration Asking)

SMS

When the awarding is submitted:

Congratulations!

Yous have now successfully completed your handset registration with PTA.

OTHER Information

Customs Baggage Policy
  • Total registration allowances of a person = 5 mobile devices per CNIC per year.
  • Of the five devices that can exist registered.

FBR Website Link : https://www.fbr.gov.pk/mobile-devices-regularization-dirbs/51149/131261

Duty Structure for Mobile Phones : http://download1.fbr.gov.pk/Docs/20193191531629929ApplicableDutyDribs.pdf